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Mercedes CPO Warranty Basics

Specifications
  • 1
    YEAR
    or
    unlimited MILES

    Bumper-to-Bumper

  • 1
    YEAR
    or
    unlimited MILES

    Powertrain

Pros
  • Nationwide dealer support is available.
  • Trip interruption coverage is provided.
Cons
  • The bumper-to-bumper duration is short.
  • Powertrain duration is short.

If you want to buy a Mercedes but still want to save some money, you should consider buying a CPO vehicle. Driving a CPO vehicle is just like driving a new but affordable car. Certified Pre-Owned vehicles allow you to enjoy the luxury and comfort of a new car but with the price of a used car. Mercedes’ most popular vehicles include Mercedes-Benz, Maybach, Mercedes SL, Mercedes AMG, and Mercedes 4MATIC. 

Every CPO Mercedes comes with a Mercedes CPO warranty that ensures the maximum protection and coverage for your vehicle. Mercedes has set a standard for CPO warranties by offering a limited warranty program that includes no mileage limit.

Better Extended Coverage

Don’t just rely on the factory warranty. New or used, there’s a great extended warranty with one of these providers:

Want to save money on an extended warranty? Don’t just stick with a warranty from the factory. You can get more coverage and save more money with a plan from Endurance.

Rated the top warranty provider by Consumer Advocates, Consumer Affairs, and Retirement Living, Endurance offers a number of high-quality warranty plans you can tailor to your personal needs.

Get a free quote today or call to speak with an Endurance representative: 1-855-426-0518

GET A FREE QUOTE

CarShield Logo

CarShield pays claims directly to a US or Canadian ASE-Certified® repair facility of your choice. Our contracts have low or no deductibles to prevent stress to your wallet at a critical time. Never worry about being stranded somewhere after a breakdown. All of our vehicle repair contracts include towing services to transport you and your vehicle to a safe repair facility.

GET A FREE QUOTE

Autopom Logo

Autopom! is the warranty provider of choice for many California residents struggling to find quality options in the state. The company’s line of insurance plans is great for saving money on services and repairs that come up unexpectedly.

Check out the autopom! website or or call for a free quote: 1-888-843-8078

GET A FREE QUOTE

What IS Included with Mercedes CPO Warranty

A CPO Mercedes is covered by a vehicle’s original four-year factory limited warranty. This means the CPO warranty is basically tacked on a four-year new vehicle warranty. It provides comprehensive coverage for one year and there is no mileage limit, which means you just need to worry about the time limit.

Bumper-to-Bumper and Powertrain

The bumper-to-bumper and powertrain duration of Mercedes CPO warranty is one year. The powertrain warranty covers parts that are related to the engine of your vehicle. On the other hand, bumper-to-bumper—as indicated by its name—covers everything between the two ends of your vehicle.

Bumper-to-bumper and powertrain parts that are covered under the Mercedes CPO warranty include the engine, drive services, transmission, drivetrain, system’s air conditioning, sunroof, rear axle, stability enhancement systems, usability enhancement system, screen reader, traction, wheel drive, and fuel injection. The warranty also covers the central locking system, remote locking system, switches as linkages, remote transmitters, and actuators

Apart from the above-mentioned parts, the warranty also covers many other items of the vehicle including the whole power steering system. This includes the coverage of the antilock braking system, satellite radio, seatbelt, suspension components, and adaptive damping system . The warranty also covers various electrical systems such as motors, connectors, regulators and gauges. Audio and navigation system, automatic climate control system, wiper linkages, power seat drive cables, and window regulators are also covered under the warranty.

Additional Coverage

The Mercedes Certified Pre-Owned Program limited warranty covers 24-hour personal assistance service. If your car breaks down on the road, you get a flat tire, or you need any other kind of technical help while you are on the road, you will just need to call your nearest Mercedes-Benz dealership center and they’ll assist you accordingly.

You can also use an app to pinpoint your location so that help can be provided to you easily. However, you will need web accessibility to use that app.

Trip interruption coverage will also be provided if you are more than 100 miles away from home and your car breaks down. Mercedes will reimburse you $300 per day for three days to compensate for the inconvenience caused. Mercedes has around 300 authorized dealers across the United States. You can claim the warranty anywhere and they’ll honor the warranty. 

Apart from personal assistance and nationwide dealer support, every Mercedes-Benz certified-pre-owned has a seven-day, 500-mile exchange privilege. This means if you are not satisfied with your purchase, you can easily exchange it for another Mercedes-Benz CPO vehicle.

What’s NOT Included with the Mercedes CPO Warranty

There are a few exclusions in Mercedes CPO warranty. The warranty does not cover normal wear and tear. Regular maintenance is also not included under the warranty. Apart from this, if there are defects caused by the misuse of the Mercedes-Benz vehicle or the negligence of the owner, they won’t be covered.

Discs, brake pads, glass damage, tire and rim damage are not covered under the warranty. Any defect caused by natural disasters such as earthquakes, storms, or floods will not be covered.

In order to claim the warranty, it is important that you follow the guidelines provided by Mercedes. If you get your vehicle repaired by a third-party dealer that is not authorized by Mercedes, then your warranty will not cover it.

The Good Things about the Mercedes CPO Warranty

The best thing about Mercedes certified pre-owned warranty is that it does not put a limit on the mileage. The warranty is covered by the original four-year factory Mercedes-Benz new vehicle limited warranty, which means you get peace of mind for additional years. Mercedes has strict criteria for vehicles in order to get the CPO certification. This means every CPO vehicle has to pass a 165+ point inspection process. This ensures the highest quality of the vehicle.

The inclusion of 24/7 personal assistance and nationwide dealership support are also great perks of Mercedes CPO warranty. The inclusion of these perks allows you to just relax even if you are on a road trip because you know that your warranty has your back. Additional benefits such as vehicle exchange privilege and trip interruption coverage also make it an attractive coverage plan.

The Bad Things about the Mercedes CPO Warranty

The Mercedes CPO warranty might seem like a great deal at first, but it has some disadvantages as well. Its biggest disadvantage is its short coverage term as compared to its competitors such as Range Rover, Ferrari, and Lexus. The warranty also has a few exclusions that you should keep in mind if you are planning to buy a Mercedes.

The warranty does not cover normal wear of discs and the defects caused by natural factors such as floods. You must follow the guidelines of Mercedes because if you get a part repaired or replaced by a third party, it won’t be covered under the warranty. It also does not cover the costs associated with phone calls, loss of revenue, or other indirect losses.

Takeaway Value

Every CPO Mercedes vehicle is backed with an industry-leading CPO limited warranty coverage. There is no limit on the mileage. Even if the original new vehicle limited warranty expires, the CPO warranty will be there to provide you with extra protection and save the hassle of repair costs and maintenance bills.

The coverage includes 24/7 personal assistance, nationwide dealer support, seven-day exchange privilege, and trip interruption coverage. If you want additional protection, you can also consider buying an extended warranty.

More Protection and Peace of Mind

If you really want to cover your vehicle (and your wallet) from unexpected issues and costs, check out these great third-party providers below:

Endurance Logo

Want to save money on an extended warranty? Don’t just stick with a warranty from the factory. You can get more coverage and save more money with a plan from Endurance.

Rated the top warranty provider by Consumer Advocates, Consumer Affairs, and Retirement Living, Endurance offers a number of high-quality warranty plans you can tailor to your personal needs.

Get a free quote today or call to speak with an Endurance representative: 1-855-426-0518

GET A FREE QUOTE

CarShield Logo

CarShield pays claims directly to a US or Canadian ASE-Certified® repair facility of your choice. Our contracts have low or no deductibles to prevent stress to your wallet at a critical time. Never worry about being stranded somewhere after a breakdown. All of our vehicle repair contracts include towing services to transport you and your vehicle to a safe repair facility.

GET A FREE QUOTE

Autopom Logo

Autopom! is the warranty provider of choice for many California residents struggling to find quality options in the state. The company’s line of insurance plans is great for saving money on services and repairs that come up unexpectedly.

Check out the autopom! website or or call for a free quote: 1-888-843-8078

GET A FREE QUOTE

FAQs

Q: Do all CPO Mercedes vehicles include a CPO warranty?

Yes, all CPO Mercedes vehicles come with a CPO warranty.

Q: Is my vehicle covered by roadside assistance even though my warranty has expired?

It is possible for any Mercedes vehicle to qualify for 24-hour roadside assistance no matter what the mileage is.

Q: Is it necessary to use genuine Mercedes products?

Yes, it is necessary because if you do not use genuine Mercedes products, then your warranty will not cover the repairs.

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