The Perks of the Mercedes-Benz Extended Warranty
MERCEDES-BENZ EXTENDED WARRANTY BASICS
- Different mileage and year length options to choose from.
- Basic roadside assistance and basic trip interruption coverage.
- Good repair services using genuine Mercedes-Benz parts.
- More limited in customization than some competitors.
- No benefits for factory schedule services.
Luxury auto manufacturer Mercedes-Benz has an extended warranty program that offers a few options for drivers to expand the warranty coverage on their vehicles. Like many automakers, Mercedes-Benz replaces the new vehicle warranty with a vehicle service contract, offering a number of plans and basic services to reduce the cost of repairs in certain situations.
If your Mercedes-Benz factory warranty is about to expire, here are some of the options you can explore from the company.
Better Extended Coverage
Don’t just rely on the factory warranty. New or used, there’s a great extended warranty with one of these providers:
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What IS Included
While some automakers offer a basic warranty extension, Mercedes-Benz has a few vehicle service contract plans that differ in terms of length (both time and mileage). This setup makes it easier to choose the coverage terms you want or need for your vehicle while still getting the same basic protections and services as the factory warranty that comes with all new Mercedes-Benz vehicles.
Main Extended Warranty
The company offers a single extended warranty that combines most of the coverage of traditional bumper-to-bumper and powertrain warranties. This singular warranty comes with a number of length options, but the main covered components remain the same. The length options are: one, two, and three years and 75,000 or 100,000 miles.
The warranty is mostly comprehensive, meaning there is coverage for almost all of the parts on the vehicle. Primary components like the engine, drivetrain, electrical systems, traction control, and steering are all covered. There is also some coverage for specialized systems like the navigation, climate control, infotainment, and radio.
Compared to most third-party warranty providers, Mercedes-Benz lags behind with its extra perks. The main addition it offers is a roadside assistance program that can help whenever you have an issue while traveling in your vehicle.
Services under this program include free towing, jumpstarting a battery, fuel delivery, and flat tire changes. In order to save money, however, the issue must be caused by a factory defect instead of incidental damage or wear and tear.
What’s NOT Included
There are a couple notable things that Mercedes-Benz has left off of the table which limit the usefulness of its extended warranty program.
The company’s singular warranty replaces the more traditional bumper-to-bumper and powertrain coverages that come with standard factory warranties and many extended warranties as well. While the singular warranty offers a lot of the same coverage, it lacks the length and overlap the traditional setup offers.
While we find the different length options to be somewhat limited in usefulness, it’s nice to see Mercedes-Benz giving options for its customers to choose from when buying an extended warranty plan. All vehicles are different, even those from the same manufacturer, so the available options make it easier to tailor the coverage to the vehicle’s needs.
The company also simplifies the coverage with its singular extension approach. There have been some complaints over the lack of a true powertrain warranty, but overall this approach simplifies buying an extended warranty. All you have to do is pick the desired length and you’re good to go.
Finally, the warranty favors heavy-use drivers who take their vehicles on the road a lot. The 75,000- and 100,000-mile options can almost double the coverage for any vehicle over 100,000 miles on the odometer.
The main limited warranty coverage of Mercedes-Benz’s simple singular approach to its extended warranties is what you have to sacrifice for the simplicity. There are a few added benefits you get with a traditional bumper-to-bumper and powertrain setup, especially when it comes to the length of the warranty coverage itself.
Most powertrain warranties, for example, last around four or five years before expiring. Since the extended warranty only goes up to three years, you won’t get as much time with the extended warranty coverage before it expires, especially if you tend to hold onto your vehicle for years or decades at a time.
There is also a slight mismatch between the time and distance options customers can pick. The 75,000- and 100,000-mile options are almost unnecessary if you don’t average over 25,000 miles each year with your vehicle within the one- to three-year timeframe.
We consider the Mercedes-Benz extended warranty program to be a step up from any automaker that just offers a simple extension on its factory coverage. You get more car warranty options and additional coverage options/perks like basic roadside assistance.
If you want more money-saving value, however, then a more expansive third-party extended warranty or vehicle service contract will probably be the better option to consider.
More Protection and Peace of Mind
If you really want to cover your vehicle (and your wallet) from unexpected issues and costs, check out these great third-party providers below:
Save money on an extended warranty! An extended warranty plan from Endurance is the best way to get the money-saving coverage you really need for your vehicle. While automakers just stick with the basics, Endurance covers more issues, causes, and vehicles.
Visit the Endurance website or call at: 1-855-426-0518
California residents looking for quality coverage know to check out autopom! As one of the only coverage providers certified to work in the state, autopom! has a number of mechanical breakdown insurance plans that offer more coverage and money-saving value than standard factory warranties.
Visit the autopom! website today or call: 1-888-843-8078
Q. What is required to use the roadside assistance program?
You need to be at least 100 miles away from home. Any closer and the roadside assistance won’t apply. In addition to the distance requirement, other eligibility requirements include the necessity of an overnight stay and the work being done at a Mercedes-Benz-approved facility. If these requirements are satisfied and the issue is caused by a factory defect, you will get up to $300 per day for food and lodging.
Q. Will a Mercedes-Benz certified pre-owned vehicle come with an extended warranty?
Not automatically. Many CPO vehicles come with an unlimited mileage CPO warranty for the new owner. You may be able to purchase an extended warranty from a Mercedes-Benz dealership when you buy a used vehicle as well. If the used vehicle still has the new vehicle limited warranty or lacks an extended warranty, it won’t automatically have the coverage.
Q. Why do I need a new Mercedes-Benz extended limited warranty?
Nothing specifically says you need the Mercedes-Benz extended warranty. You can easily find a third-party warranty provider or go without coverage. The main benefit to having an extended warranty in general is extra peace of mind from the money you can save on repairs and services that are covered by the warranty.
Q. Can I get coverage for issues beyond defects?
Only with a third-party provider or auto repair insurance. Otherwise, the Mercedes-Benz warranty coverage will only kick in when there is a factory defect that needs to be addressed.