No, but seriously

A quick followup to the blog post from a few weeks ago. Seems the Armorall guarantee is pretty much vapourware. They never responded to email or phone calls, nor even the returned pack of wipes I sent them with a letter. It's a shame - I've used their products for years, but in the face of lousy customer service like this, there's plenty of other companies out there that make competing products. It's a shame these people don't understand customer service any more. They're all in it for the quick buck at the expense of anyone who buys their products.